Well-Being in the Legal Workplace in the Face of COVID-19

Level: Advanced
Runtime: 65 minutes
Recorded Date: October 14, 2020
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  • The Human Condition
  • Human-Centered Design
  • Deploying Well-Being Tactics & Tools
  • Summary & Closing Thoughts
Runtime: 1 hour, 5 minutes
Recorded: October 14, 2020


In light of the CoVID-19 crisis, practitioners' personal and work lives have significantly changed. As firms and practitioners face the difficult questions involved in reopening, this program explores interrelated areas to consider in so doing.

Presenters will cover topics that law firm employers, solos and practitioners returning to the office space should consider as they make the transition to reopening. Some of the subjects discussed will be revisiting telecommuting arrangements, staffing considerations, social or physical distancing arrangements, client/visitor screening processes, risk management policies as well as managing health and safety risks until a vaccine is found, and the importance of proactive and empathic leadership in assisting practitioners with the psychological and emotional struggles practitioners have faced during the pandemic. In addition, the presenters will pose some thoughtful questions for practitioners to consider, whether solos, in small firms, in big law, in government, or in academia.

This program was recorded on October 14th, 2020.

Provided By

American Bar Association


Deborah Knupp

Managing Director

Deborah Knupp has 30 years of experience as a business development expert working with leaders in the legal, manufacturing, accounting, and financial services to align their people and business objectives to create cultures based on the principles of accountability and integrity. She teaches selling as an act of service through authentic relationships and other-centered problem solving.

Prior to joining GrowthPlay, Deb founded Akina, an industry leader in global business-development training and coaching for lawyers. Before Akina, Deb was a front-line sales and human resources executive with Algroup Lawson Mardon Packaging, Frito-Lay, and Pearle Vision. Her diverse experience ranges from general management of a $75 million business unit to facilitating strategic global leadership and culture-change management initiatives. With a point-of-view deeply supported in social science research and data, Deb’s human resources and sales background gives her clients a unique understanding that cultures producing engaged employee loyalty share the same traits that drive exceptional client loyalty and revenue. Clients often remark about her boundless well of energy, optimism, and hope that positive results are attainable. Clients also say that they value Deb’s mastery in communication skills and the capacity to frame complex concepts and constructs in a user-friendly, actionable manner.

Deb is a highly sought-after international speaker in new business development, relationship building, culture, firm management, and leadership. Deb graduated from the University of Texas at Austin with Senior Fellows Honors and a BS in Speech/Organizational Communication. Outside of work, Deb is a mother to three fantastic daughters and spends much of her time investing in causes that help heal people who are hurting.

Audrey Rubin

Rubin Solutions

Audrey Rubin, J.D. has been a successful Chief Operating Officer of global corporate law departments and law firms.

Rubin is Senior Advisor at BarkerGilmore. She recently served as Vice President and C.O.O. of Aon Corporation’s International Law and Compliance Department. As such, Rubin was responsible for all technology, budget, diversity, strategic planning, and process improvement.

Rubin teaches “The Changing Business of Law” at University of Illinois College of Law. She is Faculty at Legal Lean Sigma Institute.

She has been General Counsel and Vice President of Human Resources for global companies, including Grant Thornton and Apollo.

Rubin chaired the Illinois Task Force on Gender Bias in the Courts. She served on the American Bar Association’s Presidential Task Force on Diversity in the Profession.

Currently, she is a member of the specially appointed Chicago Bar Association Task Force on Ethical Rules and Interrupters in the Industry.

She was the focus of Inside Counsel: “Comrades in Ops”, and Crain’s Chicago Business, “How Lawyers are Like Office Supplies”.

She is a frequent speaker and author on diversity & inclusion, legal industry innovations, business development, technology to drive efficiency and cost reductions, and process improvement.

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