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Using Technology to Build a Culture of Inclusion in the Legal Profession

Level: Advanced
Runtime: 66 minutes
Recorded Date: January 30, 2019
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Closed Caption


  • How can legal departments help drive diversity?
  • How do we work together to create a successful diversity and inclusion framework in the legal profession?
  • How do we work together to create a successful diversity and inclusion framework in the legal profession?
  • How does diversity help an organization thrive? Where do diversity, innovation, and technology intersect?
Runtime: 1 hour and 6 minutes
Recorded: January 30th, 2019


How can a company’s legal department contribute to overall organizational diversity? There isn’t a single answer to this question: there are many! This panel of in-house legal experts will describe how technology has advanced their internal recruiting, hiring and promotion practices and external vendor selection with an eye toward improving diversity. We’ll also explore how ground-breaking analytical tools and metrics can help legal teams examine the demographic and ideological range of their outside counsel and how they can use technology—whether as a carrot or a stick—to promote more inclusive practices within their teams and across their outside service providers.

This program was recorded as part of ALM's Legalweek Conference on January 30th, 2019.

Provided By

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Jennifer Heil

Depty Head of Litigation

Jennifer Heil is the Deputy Head of Litigation, Human Resources, and Government Investigations Group at MUFG.

Jennifer is a litigator with experience representing clients in the areas of securities litigation, complex insurance coverage litigation, merger and acquisition litigation, general commercial litigation, bankruptcy adversary proceedings, white-collar criminal defense, and government/internal investigations.

Jennifer was selected for inclusion in the 2014 Super Lawyers guide for her outstanding work in business litigation. She was recognized as a "Future Star" in the New York litigation market in the 2009 Benchmark Litigation Guide, published yearly by Legal Media Group and Euromoney.

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Lani Quarmby

Associate General Counsel and Managing Director
Bank of America

Lani Quarmby is an Associate General Counsel and Managing Director at Bank of America based in Charlotte, North Carolina. She oversees its Global Outside Counsel and Spend Management programs, while serving as a primary liaison between external legal counsel and the bank’s Legal Department. Lani concurrently manages eDiscovery Legal and eDiscovery Operations, together with the Legal Vendor Management and Invoice groups, and heads the Litigation Roundtable program operations, an innovative partnering and convergence model focused on reducing legal costs while delivering high-quality legal product.

Preceding this position, Lani was a counsel in the Adversarial Department of O’Melveny & Myers LLP’s Washington, D.C. office. Before joining O’Melveny & Myers, Lani was a Commissioned Officer at the White House and served as Special Assistant to the President of the United States. She is a former Federal Prosecutor in the Fraud Unit at the U.S. Attorney’s District Office, Assistant to the Attorney General and Counsel to the Associate Attorney General at the U.S. Department of Justice as well as Counselor to the General Counsel at the Department of Homeland Security in Washington D.C.

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Lindsay Cox

VP, Global Review Solutions

For the last nine years, Lindsay's focus has been engaging with clients and counsel to provide discovery services and comprehensive document review solutions. In her current role as a Senior Director with Consilio’s Client Services team, she works closely with in-house and outside counsel to provide strategic guidance on discovery related issues, manage complex workflows, develop processes for quality deliverables and assist with risk management. Lindsay also provides regional leadership and operational management to multiple review centers across the US.

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Glen McFarlane

Managing Director - Litigation Department
JPMorgan Chase

Glen McFarlane is a Managing Director in the JPMorgan Chase Litigation Department where he has responsibility for the Legal Discovery Management program which operates globally. He has nearly 15 years of experience in e-discovery and operational management. At JPMorgan Chase, Glen helped grow an internal team from 3 persons at function inception in 2004 to its current size of 50 employees, including discovery project managers, staff attorneys, paralegals, and analysts. Over the past year, he has co-led significant improvements of JPMC’s e-discovery program to one of greater efficiency, timeliness, cost accountability and service delivery.

Prior to JPMC, Glen worked at PricewaterhouseCoopers and Johns Hopkins School of Public Health focusing on forensics/investigations and statistical data analysis, respectively. Glen received his Master of Science in Biostatistics from the University of Vermont.

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