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The Ultimate Guide to Online Dispute Resolution for Advocates


Level: Advanced
Runtime: 65 minutes
Recorded Date: July 28, 2020
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Agenda

  • How the structure of a virtual dispute resolution proceeding may differ from an in-person one
  • How to prepare your clients and yourself for the online experience
  • What to ask your mediator or arbitrator to ensure that the dispute resolution process is secure, private and confidential
Runtime: 1 hour, 5 minutes
Recorded: July 28, 2020

Description

Join two experts in online dispute resolution as they provide guidance and best practices to help you understand the fine points of virtual mediation and arbitration.

Mediation and arbitration will play an increasingly significant role in many litigation practices as court systems struggle to address historic backlogs after the quarantine and as lawyers grapple with an increasing caseload from COVID-19 related matters. Even professionals who frequently use mediation and/or arbitration, may be wondering how they translate to the virtual environment. Two experts on online dispute resolution will provide guidance and best practices to help you understand the fine points of virtual mediation and arbitration. Proficiency in this area will help to both manage your caseload and provide the best possible service to your clients.

This program was recorded on July 28th, 2020.

Provided By

American Bar Association

Panelists

Susan Guthrie

Founder & Principal
Learn to Mediate Oniline

Susan Guthrie, nationally recognized as one of the Top Family Law and Mediation Attorneys in the country, has been helping individuals and families navigate separation and divorce for 30 years. Susan provides online divorce mediation and legal coaching services to select clients around the world. As a leading dispute resolution professional, Susan is honored to serve on the Executive Council of the American Bar Association’s (ABA) Section of Dispute Resolution as the Membership Officer and to be a Co-Chair of the Mediation Committee.

After a year and half of co-hosting the award winning podcast, Breaking Free: A Modern Divorce Podcast which reached almost 3 million listeners, Susan recently launched her fresh and inspiring new podcast, The Divorce and Beyond Podcast with Susan Guthrie, Esq. (www.divorceandbeyondpod.com) which debuted on iTunes' “Top Podcasts” List for self-help podcasts! Divorce & Beyond is focused on pulling back the curtain on the mysteries of the divorce process and bringing tips and resources to help people to thrive and shine in their new future beyond divorce.

Susan has been featured in and on media outlets such as CNBC, Market Watch, Forbes, the ABA’s Just Resolutions Magazine, Thrive Global, The Nook Online and many more. She is licensed to practice law in the States of California and Connecticut as well as before the Supreme Court of the United States.

Colin Rule

President & CEO
Mediate.com

Colin Rule is CEO of Mediate.com. From 2017 to 2020 Colin was Vice President for Online Dispute Resolution at Tyler Technologies. Tyler acquired Modria.com, an ODR provider Colin co-founded, in 2017. From 2003 to 2011 Colin was Director of Online Dispute Resolution for eBay and PayPal. Colin co-founded Online Resolution, one of the first online dispute resolution (ODR) providers, in 1999 and served as its CEO and President. Colin worked for several years with the National Institute for Dispute Resolution (now ACR) in Washington, D.C. and the Consensus Building Institute in Cambridge, MA.

Colin is the author of Online Dispute Resolution for Business, published by Jossey-Bass in September 2002, and co-author of The New Handshake: Online Dispute Resolution and the Future of Consumer Protection, published by the ABA in 2017. He received the first Frank Sander Award for Innovation in ADR from the American Bar Association in 2020, and the Mary Parker Follett Award from the Association for Conflict Resolution in 2013. He holds a Master’s degree from Harvard University’s Kennedy School of Government in conflict resolution and technology, a graduate certificate in dispute resolution from UMass-Boston, a B.A. from Haverford College, and he served as a Peace Corps volunteer in Eritrea from 1995-1997.


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