The Future Is Now: Managing Messaging Data

Level: Advanced
Runtime: 62 minutes
Recorded Date: January 31, 2019
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  • The challenges and risks of email and other messaging data
  • Managing the challenges and risk
  • Case Study: Messaging Migration
  • Case Study: Classifying Records in Messaging Data
Runtime: 1 hour
Recorded: January 31, 2019


Organizations are now leveraging technology and processes to identify records as part of large projects and as part of “business as usual” processes. With the advent of technology platforms that allow for indexing of documents/data, including Microsoft O365, developing processes around the technology will be transformative for the management of information. Hear lessons learned and case studies on: (i) the record classification of 1.5 billion email messages for a healthcare company; and (ii) the defensible disposal of more than 10 billion email messages for a highly regulated financial institution.

Upon completing this session, you will be able to:
  • Highlight the need for a multi-disciplinary approach for transformative information governance projects
  • Focus on key risks and challenges of managing messaging data, particularly when disposing of billions of emails in highly regulated environment
  • Demonstrate how to leverage new technology to achieve the goal of only retaining messaging data based on legal, regulatory, and business needs
  • Develop a framework for continual “business as usual” disposal of messaging data

This program was recorded as part of ALM's Legalweek Conference on January 31st, 2019.

Provided By



Therese Craparo

Reed Smith LLP

Therese is a partner in Reed Smith's IP, Tech & Data and Records & E-Discovery Groups. She focuses her practice on enterprise data risk management, data privacy and security, records and information governance, and eDiscovery. She works with companies to develop strategies for managing the legal and regulatory issues relating to both traditional and innovative proprietary and developing technologies and data sources. Therese counsels clients on all aspects of data risk management.

Anthony Diana, Esq.

Co-Head Global IP, Tech & Dta Group
Reed Smith LLP

Anthony is a Co-Head of Reed Smith's Global IP, Tech & Data Group, and is also a member of the Records & E-Discovery, Complex Litigation, and FinTech teams. His practice is focused on e-discovery, information governance, data privacy, and data security. As commercial litigator with experience in internal and regulatory investigations. Anthony brings a litigator's approach to managing risk associated with data. He counsels on all aspects of discovery and management of electronic information.

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