Optimizing Legal Ops Outcomes with Technology: A Decision Framework with a Focus on Data Management and the Importance of Contract Data

Level: Advanced
Runtime: 63 minutes
Recorded Date: March 16, 2021
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• Introduction
• Impact of Legal Ops
• Legal tech trends:
        - Contract management
        - Workflow automation
        - Single suite vs. Custom
• Key Takeaways

: 1 hour, 3 minutes
Recorded: March 16, 2021


The focus on legal operational efficiency has never been higher. Corporate legal departments and law firms are being tasked with achieving significant efficiencies, not just in cost, but also in better management, organization and understanding of legal information. Achieving these goals often requires adopting new technology.

In this session, we'll look at the relationship between corporate legal operational maturity and the adoption of legal technology. Where have legal operations teams had the biggest impact (eDiscovery)? What is the biggest opportunity for the future (Contracts)? And what do these two areas have in common? Data. Learn from industry experts about how the most innovative legal departments are investing in new data driven solutions for their most pressing needs today, with an eye to building a data asset that will payback many times over.

This program was recorded as part of ALM's Legalweek 2021 Virtual Conference on March 16th, 2021.

Provided By



Kelly Griswold

Chief Operating Officer

Kelly has 10 years of experience working with external counsel and internal legal teams. In previous roles at Axiom and Knowable, she’s worked alongside clients to implement parts of the ACC Maturity model and has a unique view of the challenges that legal teams and law firms face when it comes to implementing new technology for legal operations.

Kelly is currently the Chief Operating Officer at Onna, the world’s first Knowledge Integration Platform. At Onna, she works directly with corporate clients and partners, like Slack, Dropbox, and Facebook, to make data accessible, useful, and private, for use cases like compliance, information governance, and more.

Nik Reed

Senior Vice President, Product and Research & Development

Nicholas (Nik) Reed is the senior vice president of product and research & development at Knowable. Nik was the co-founder of Ravel Law, a start-up that transformed case law into analytics. LexisNexis acquired Ravel in 2017 and Nik became vice president of product strategy developing solutions like Context at LexisNexis. Prior to Ravel, Nik worked in investment banking and strategy consulting. Nik is a Stanford undergraduate and law school alumnus.

Emily Teuben

Director, Legal Operations

Emily Teuben is the Director of Legal Operations at PayPal, Inc., a Fortune 500 digital payments platform. As the head of Legal Operations at PayPal, Ms. Teuben leverages her legal and business background to identify efficiency opportunities across the enterprise. She has developed a global legal technology strategy, implemented workflow automation solutions and developed the team’s first monthly metrics scorecard.

Prior to PayPal, Ms. Teuben served as Senior Legal Operations Manager at NetApp, Inc., a Fortune 500 data management and storage provider. During her 9-year tenure at NetApp, she led programs to create, redesign, streamline and simplify operational processes, and managed complex projects focused on globalizing and unifying the department, as well as the enterprise.

Ms. Teuben graduated cum laude from Santa Clara Law and is licensed to practice law in the State of California. She also graduated cum laude from California Polytechnic State University San Luis Obispo with a bachelor’s degree in Psychology.

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