Card image cap

Optimizing Legal Ops Outcomes with Technology: A Decision Framework with a Focus on Data Management and the Importance of Contract Data

Level: Advanced
Runtime: 63 minutes
Recorded Date: March 16, 2021
Click here to share this program
Download PDF
Closed Caption


• Introduction
• Impact of Legal Ops
• Legal tech trends:
        - Contract management
        - Workflow automation
        - Single suite vs. Custom
• Key Takeaways

: 1 hour, 3 minutes
Recorded: March 16, 2021


The focus on legal operational efficiency has never been higher. Corporate legal departments and law firms are being tasked with achieving significant efficiencies, not just in cost, but also in better management, organization and understanding of legal information. Achieving these goals often requires adopting new technology.

In this session, we'll look at the relationship between corporate legal operational maturity and the adoption of legal technology. Where have legal operations teams had the biggest impact (eDiscovery)? What is the biggest opportunity for the future (Contracts)? And what do these two areas have in common? Data. Learn from industry experts about how the most innovative legal departments are investing in new data driven solutions for their most pressing needs today, with an eye to building a data asset that will payback many times over.

This program was recorded as part of ALM's Legalweek 2021 Virtual Conference on March 16th, 2021.

Provided By

Card image cap Legalweek
Card image cap


Card image cap

Kelly Griswold

Chief Operating Officer

Kelly has 10 years of experience working with external counsel and internal legal teams. In previous roles at Axiom and Knowable, she’s worked alongside clients to implement parts of the ACC Maturity model and has a unique view of the challenges that legal teams and law firms face when it comes to implementing new technology for legal operations.

Kelly is currently the Chief Operating Officer at Onna, the world’s first Knowledge Integration Platform. At Onna, she works directly with corporate clients and partners, like Slack, Dropbox, and Facebook, to make data accessible, useful, and private, for use cases like compliance, information governance, and more.

Card image cap

Nik Reed

Senior Vice President, Product and Research & Development

Nicholas (Nik) Reed is the senior vice president of product and research & development at Knowable. Nik was the co-founder of Ravel Law, a start-up that transformed case law into analytics. LexisNexis acquired Ravel in 2017 and Nik became vice president of product strategy developing solutions like Context at LexisNexis. Prior to Ravel, Nik worked in investment banking and strategy consulting. Nik is a Stanford undergraduate and law school alumnus.

Card image cap

Emily Teuben

Director, Legal Operations

Emily Teuben is the Director of Legal Operations at PayPal, Inc., a Fortune 500 digital payments platform. As the head of Legal Operations at PayPal, Ms. Teuben leverages her legal and business background to identify efficiency opportunities across the enterprise. She has developed a global legal technology strategy, implemented workflow automation solutions and developed the team’s first monthly metrics scorecard.

Prior to PayPal, Ms. Teuben served as Senior Legal Operations Manager at NetApp, Inc., a Fortune 500 data management and storage provider. During her 9-year tenure at NetApp, she led programs to create, redesign, streamline and simplify operational processes, and managed complex projects focused on globalizing and unifying the department, as well as the enterprise.

Ms. Teuben graduated cum laude from Santa Clara Law and is licensed to practice law in the State of California. She also graduated cum laude from California Polytechnic State University San Luis Obispo with a bachelor’s degree in Psychology.

Card image cap

Similar Courses

Card image cap
64 minutes
"I Am Not a Cat" Proceedings in a Virtual World
Besides becoming a pop-culture catchphrase, how has the shift to a virtual environment impacted proceedings over the last year, and what changes do you believe are here to stay? Our panel of experts will examine some of the greatest challenges, faux pas, and successes in virtual proceedings over the course of this transformative time.

Women, Influence & Power in Law Conference


Add to Cart
Card image cap
63 minutes
2021: The Year of the ELM
Panelists will clarify what constitutes an ELM platform, examine its unique and compelling capabilities, and discuss its strategic and tactical advantages, particularly those stemming from data-driven insights and machine-driven decision making. Attendees will gain a clear understanding of the significance of the emergence of ELM solutions, what firms and law departments can achieve with ELM platform, and practical and ethical considerations related to adopting an ELM solution.



Add to Cart
Card image cap
60 minutes
An Insider's Guide to Preventing Discovery Disputes
Join this session as our veteran practitioners discuss why your team should create ESI protocols; some of the common pitfalls that occur around this process; and how to prevent common discovery disputes stemming from electronic data.



Add to Cart
Card image cap
61 minutes
Anatomy of a Legal Hold: From Corporations and Governments to the Law Firm & Service Providers
Whether it’s for litigation, investigations, or crisis management, the legal hold is one of the most important parts of a proper information governance program, and legal hold errors can lead to serious consequences for your organization. Join us as prominent attorneys from the corporate sector and government—including the former Director of Information Governance at the White House—join technical experts to discuss the legal hold process from corporations and governments to law firms and service providers. We’ll cover legal considerations, including recent case law on data preservation obligations, technical considerations, and workflow issues, with insight on how you can protect your organization.



Add to Cart
Previous Next