Mistakes: Coping Ethically and Wisely with the Inevitable

Level: Advanced
Runtime: 93 minutes
Recorded Date: October 24, 2017
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1- Failure to Remove
2- How Much to Charge?
3 - When to Report
4 - Failure to Include
5 - Failure to Preserve
6 - How to Tell the Client
7 - Pointing out Errors
8 - Discussing Errors

Runtime: 1 hour and 33 minutes
Recorded: October 24, 2017


The panel will discuss numerous rules of professional conduct that are implicated when confronted with a situation where a mistake has been made, and how to ethically respond to that situation. Several real-life hypotheticals that implicate numerous Rules of Professional Conduct will be presented.

Lawyers make mistakes. Some are harmless, some are fatal, and others fall in between. Dealing with them raises issues of how and when to report them to the client, insurance carriers, and maybe disciplinary counsel. Not to mention, what exactly must or should a lawyer report? Further, may a lawyer continue to represent the client? Should she? What if the lawyer can fix the problem? Or hire someone else to fix it?

A panel of expert loss prevention lawyers, carrier representatives, and professional responsibility counsel will address all these questions.

This program was recorded on October 24th, 2017.

Provided By

American Bar Association


Matthew Corbin

Senior Vice President
AON Risk Solutions

Matthew Corbin is the Senior Vice President at AON Risk Solutions.

Jeanne Marie Clavere

Professional Responsibility Counsel
Washington State Bar

Jeanne Marie Clavere is a 1987 graduate of the University Of Puget Sound School Of Law (now Seattle University School of Law).

Prior to earning her law degree she received a Master of Business Administration from DePaul University in Chicago.

In February, 2010 she joined the staff of the Washington State Bar Association as Professional Responsibility Counsel.

After four years in a Seattle law firm, Jeanne Marie began her solo practice in 1992, focusing on estate planning, elder law (including complex and litigated guardianships, trusts, and guardian ad litem appointments), and contract based criminal prosecution in a tri-county area.

As Professional Responsibility Counsel, Jeanne Marie serves as an advisor to members of the bar on the Rules of Professional Conduct as they apply to WSBA Advisory Ethics Opinions, the Rules for Enforcement of Lawyer Conduct, and the ABA Standards for Imposing Lawyer Sanctions.

She has been invited to lecture on Professionalism, Civility, and Ethics at all three Washington law schools, and speaks at various local and minority bar CLE’s throughout the state.

Jeanne Marie is the primary responder on the WSBA Ethics Line which handles almost 3000 calls a year from Washington State licensed legal professionals all over the globe.

While in private practice Jeanne Marie appeared before a wide range of courts and tribunals, ranging from Ex Parte hearings to trials on guardianship and criminal issues, and served for many years as a Settlement, Litigation, Adoption, Family Law, Incapacity and Probate Guardian ad Litem in King and Snohomish Counties.

Jeanne Marie is past president of the state Washington Women Lawyers, past chair of the Washington State Bar Association Elder Law Section and served on the executive committee of the King County Bar Association Guardianship and Elder law Section.

She is a member of the American Bar Association and the ABA’s Center for Professional Responsibility and the ABA Law Practice Division, and serves on the board of the National Conference of Women’s Bar Associations.

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