Kiss, Bow, or Shake Hands: Intercultural Communications, Negotiations, Diversity & the Law

Level: Advanced
Runtime: 92 minutes
Recorded Date: February 28, 2019
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  • Greetings and physical space
  • Time and calendars
  • Trust and short or long-term orientations
  • Negotiating
  • Individualism and Collectivism
  • Communication among cultures
  • Ethics: Apologizing
  • The significance of silence
  • Translation blunders
  • Values and Body Language
  • International Dining Etiquette
  • The correct attire
  • Business Gifts
  • Gestures
Runtime: 1 hour and 31 minutes
Recorded: February 28, 2019


You're on your way to China, Russia, Malaysia, Brazil, India, or just about any exotic locale. Do you kiss, bow, or shake hands? Do you address prospects by their first name, last name or just their title? Should you expect tough negotiations, or will they never say "no!"? Do they expect a gift, or would it be considered graft?

Every successful lawyer requires the knowledge and complex skills to communicate effectively with fellow citizens from a wide variety of ethnicities and belief systems. Understanding how an individual's culture can influence a case or negotiation is not only a valuable skill, but also an imperative.

Join this program featuring Terri Morrison, author of the Section of International Law's book, Kiss, Bow, or Shake Hands: Courtrooms to Corporate Counsel, and former Section Chairs Marcelo Bombau and Salli Swartz, on international business customs. Learn how to smooth over cultural barriers and form lasting client and professional relationships. The panelists will reflect on a spectrum of inter-cultural communications topics, including negotiating styles, advertising taboos, plagiarism, business protocol, appropriate attire, dining etiquette, entertainment, gestures, and gift-giving around the world.

This program was recorded on February 28th, 2019.

Provided By

American Bar Association


Salli Swartz

Of Counsel
Schmidt Brunet LItzler

Salli is a dual national (France and United States) has practiced international business law in Paris since 1979. In July 2011 she created Artus Wise with a team of French attorneys specialized in litigation, arbitration, mediation, transnational business deals such as joint ventures and consortia; French, European and international mergers, acquisitions and corporate and commercial law.

Her practice is quite diverse and has involved the negotiation of aircraft leases, hydrocarbon development and production agreements, mineral extraction agreements and joint venture agreements in the hydrocarbon and extraction industries, transnational joint venture and consortium agreements.

Marcelo Bombau


Marcelo Bombau heads the mergers & acquisitions, media and entertainment practice groups of the firm.

The M&A field has been at the core of his activities, giving advice on difficult against-the-clock transactions and actively participating in due diligence processes and structuring of complex businesses.

He is a member of the American Bar Association, where he served as chair of the section of international law’s finance officer and as member of its executive committee and council, of the International Bar Association and of the Buenos Aires Bar.

Mr Bombau is a board member of many local companies as per appointment requested by foreign interest-holders. He has received distinctions in several publications that distinguished him within his area of practice. He has written many articles in his area of expertise and has lectured both in Argentina and abroad.

Mr Bombau graduated from the National University of La Plata in 1981.

Terri Morrison

Speaker and Author

Terri Morrison is a Speaker and Author of ten books, including Kiss, Bow, or Shake Hands: The Bestselling Guide to Doing Business in More Than Sixty Countries. Her books have sold over 475,000 copiesand have been translated into multiple languages - from Mandarin and Russian to Korean and Estonian.

Terri Morrison’s keynotes are informative and engaging. They compare Intercultural Communications & Negotiations Styles, Global Sales & Marketing Techniques, Diversity & Inclusion Issues, Body Language Across Cultures, and Intercultural Legal Topics.

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