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Firm Culture: Keys to Keeping a Dispersed Team Engaged Through and Beyond COVID-19


Level: Advanced
Runtime: 62 minutes
Recorded Date: July 10, 2020
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Agenda

  • Why Your Digital Culture Matters
  • What You Cannot Expect
  • Which Tactics to Consider
  • Where to Start
Runtime: 1 hour, 2 minutes
Recorded: July 10, 2020
For NY - Difficulty Level: Experienced attorneys only (non-transitional)

Description

This session will offer practical and actionable guidance on how to navigate your remote law firm during the pandemic while maintaining your top talent intact and your firm united. Working from home is here to stay. While most firms have managed to weather this shift over the past couple months, keeping a remote team engaged long-term is a challenge we ignore at our peril.

This program was recorded on July 10th, 2020.

Provided By

American Bar Association
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Panelists

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Michael Gottlieb

Founder & Attorney
Momentum Law Group

I love being a lawyer and I love changing my clients’ perception of what it’s like to work with a lawyer. I thrive on creating a uniquely positive and enjoyable client/lawyer relationship. By understanding our clients – their passions, their ambitions, their goals, and the issues that keep them up at night, I’m able to help them achieve their goals in a way that is custom-fit for them.

I often serve as a sounding board for our clients. While our clients know their business better than anyone, together we make a great team – we will find the best possible approach to achieve the desired goals. Then, I make it happen in the most efficient way possible. To do this, I employ legal expertise, creativity, logic, tact, and persuasion.

Our practice is focused on representing privately-held businesses and entrepreneurs for whom we serve as outside general counsel. We work with the owners/operators to help them with the legal and strategic matters they face in their businesses.

We help our clients with legal and strategic matters that arise during all phases of the business lifecycle, from startup, growth and expansion, through exit strategies.

Our clients include businesses in a variety of industries, including federal government contracting, home health care, health/dental care, information technology, public relations, publishing, and home improvement that are located throughout Maryland and the Washington, D.C. Metropolitan Area.

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Heinan Landa

Founder & CEO
Optimal Networks

Almost 30 years ago, I did something kind of crazy. I stole a vacant office from my parents, hung up a self-constructed banner that read “Optimal Networks,” and called myself a business owner.

My plan: I’d build an IT services company that would not only provide its clients with mind-blowing service, but have serious fun doing so.

I had the technical know-how thanks to a BS and MS from Hopkins, I had the entrepreneurial drive thanks to an MBA from Wharton, and I really, really liked having a good time. There had to be a way to blend all of these facets together while maintaining an aggressive commitment to honesty and ethics. …Right?

Well, here we are over two decades later, over 30 people and 200 clients strong. How did it all turn out? Please turn your attention to Exhibit A, Exhibit B, and — if you’re particular about unbiased sources — Exhibit C.

While you’ll never see me claim sole credit for where Optimal is today (it was a massive team effort), you might hear me talk about how incredible it’s been to see those wild ideas jump from continuous-feed computer paper to fiercely real life.

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David Campbell

Chief Operating Officer
Optimal Networks

David Campbell is the Chief Operating Officer at Optimal Networks.

In this role, David works closely with the CEO on strategic decisions and development and profit/loss analyses.

He also manages the organization’s client relationships, professional development opportunities, and employee retention and development programs.

David’s passion for service and thorough understanding of technology is evident in his professional history.

He was a senior support specialist at the American Red Cross and, prior to joining Optimal, was the technical relationship manager for Computer Associates.

David received his B.A. in English Literature from East Carolina University and his M.S. in Management from the University of Maryland.

He has spoken at The Entrepreneurship Institute’s annual “President’s Forum,” and is actively involved in several community organizations. Mr. Campbell is the recipient of SmartCEO’s CXO award and has contributed regularly to that publication. He is a member of the Vistage network of C-level executives and also contributes to The Common Man, Optimal’s service and technology blog.

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