Everything I Learned about Legal Ops I Learned in eDiscovery

Melissa DeHonney is Corporate Counsel at Novo Nordisk Inc., a global pharmaceutical company headquartered in Denmark, where she is responsible for eDiscovery, Information Governance / RIM, and Legal Operations. Prior to joining Novo Nordisk in 2015, Melissa was a consulting attorney to Johnson & Johnson’s eDiscovery team for 1 year, and spent 12 years in private practice litigating complex matters, with a focus on class action defense.

Steven O'Donnell is the Director of Product Marketing at MIRATECH.

Jack Thompson is a corporate eDiscovery and Legal Operations professional, specializing in the advancement of efficiency of legal technical operations and information governance. From 2007 to 2014, Jack managed Purdue Pharma’s Legal Operations Program focusing on opioid product liability and patent litigation. In 2015, Jack migrated to Atlanta, GA and assumed a Legal technology management position at the United Parcel Service (UPS) managing global legal technology implementations and EDRM processes for the company. After 1 year with UPS, Jack moved to The Coca Cola Company as a IT Business Partner for the Global Legal Department, specializing in technology and process roadmap implementation for TCCC’s global legal landscape.

In 2016, Jack relocated to New Jersey to assume a director position at Sanofi, a global pharmaceutical company, managing global Legal Operations programs focusing on technology management, information governance and financial management within internal and external parties. Jack is now the global Legal Operation Director for Sanofi spanning in multiple areas of work including eDiscovery, Law Firm relationship management, vendor management, and technology roadmap development. Jack has a master’s degree of Business Administration with a focus on global operations and financial management for business and has contributed to legal cost savings and management education programs throughout his career. Jack is a Board member for ILTA and advisory contributor and writer for ACC Legal Operations forums.

James L. Michalowicz is the Senior Manager – Legal Operations Business Performance for TE Connectivity based in Berwyn, PA. He serves as the law department’s leader for the company’s TE Operating Advantage and Extraordinary Customer Experience programs. His areas of expertise include litigation management, eDiscovery, information governance and law department operations management.

Mr. Michalowicz has worked 13 years in-house serving in various law department operation leadership roles at DuPont and Tyco International. He is a charter member of both the Sedona Conference Working Group One and Georgetown Advanced eDiscovery Institute advisory board. In addition, Mr. Michalowicz is a Six Sigma black belt and has developed legal analytics models to measure the performance of legal services.

In his current role as Director of Legal Operations & Litigation Supoprt, Eric oversees eDiscovery efforts and technology projects for the Legal and Corporate Responsibility department of Toyota Motor Sales, USA, Inc. He consults with legal teams on matter specific ESI collections, processing and production efforts, and works with services providers on refining methodologies to ensure a high-level of quality and efficiency. Prior to joining Toyota, Mr. Lieber worked as an Associate Director for Gibson, Dunn & Crutcher LLP, where he was responsible for application development and system implementations. Mr. Lieber has worked with legal technologies since 1993.