Doing SaaS and Cloud Contracts Right: Top Mistakes and Strategies

Level: Advanced
Runtime: 90 minutes
Recorded Date: June 23, 2021
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  • Data Ownership & Control
  • Data Security
  • Data Privacy
  • The SLA
  • Indemnities
  • Exclusions and Adjustments to the Limit of Liability
  • Termination & Transition
Runtime: 1 hour, 30 minutes
Recorded: June 23, 2021


Lawyers often misunderstand key features of software-as-a-service and other cloud offerings, leading to mistakes and missed opportunities in contracts. This seminar addresses key features of the cloud computing business and their impact on contract terms.

This program was recorded on June 23rd, 2021.

Provided By

American Bar Association


David W. Tollen

President & Founder
Sycamore Legal, P.C.

David Tollen is the founder of a San Francisco Bay Area law firm, Sycamore Legal? P.C., and professional training company, Tech Contracts Academy? LLC, both focusing on contracts addressing technology. He is also a successful author; sought after speaker, trainer, and expert witness on IP and IT issues; and has taught IT contract drafting and negotiation at UC Berkeley Law School.

Among the areas with which David has broad experience are cloud computing, big data, and software license agreements, among other technology contracts; privacy; e-commerce; IP rights in software; large-scale technology outsourcing; international transactions; and procurement contracts for financial institutions. Since graduating from Harvard Law School, his experience has also included serving as General Counsel of a publicly traded software company, Vice President of Business Development for a profitable technology start-up, and as an associate with a global law firm.

David enjoys writing about history and science for young people, and he has authored two award-winning educational novels. He is also a member of the Board of Advisors for Ancient History Encyclopedia, the world’s most-read encyclopedia about history.

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