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Developing Agility and Resilience in Your Legal Operations Strategy

Level: Advanced
Runtime: 58 minutes
Recorded Date: October 26, 2020
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  • Resilience Training
  • The Resilient Enterprise
  • Leveraging External Partners
  • Collaborate to Gain Real-Time Advice on Legal Ops
  • Historical Sourcing Model
  • Resourcing Legal Services
  • Key Takeaways
Runtime: 1 hour
Recorded: October 26, 2020


It is inevitable that we must face change at some point. At times, we can predict the changes ahead, but it is not always possible to see what lies just beyond the horizon. Embedding agility and resilience within your legal operations team and wider legal department can be thus crucial to responding to these unforeseen challenges with a well-orchestrated plan. Building strong relationships with external partners, including law firms, ALSPs and LPOs, can be further important to deliver a well-executed plan that effectively navigates unforeseen change on a global scale.

Resilience training for your in house team & how to support their response to change flexing to global market shifts with pace: leveraging your external partners to gain an inside view to what lies on the horizon Collaborating with external partners/ALSPs/LPOs to gain real-time advice on your legal operations and resource planning.

This program was recorded as part of Corporate Counsel's Women, Influence, and Power in Law Virtual Conference held on October 26th, 2020.

Provided By

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Cindy Chen

Associate General Counsel
Pernod Ricard

Cindy Chen is the Associate General Counsel and head of the Corporate & Transactions group within the Legal Department at Pernod Ricard USA, a premium spirits and wine company whose portfolio includes prestigious brands such as Absolut, Tequila Avión, The Glenlivet, Jameson, Malibu and Kahlúa. Prior to joining Pernod Ricard, she served as Senior Counsel at Johnson & Johnson, where she focused on M&A transactions for the Medical Devices & Diagnostics group, as well as the Consumer Products group. She also was appointed the board attorney for Johnson & Johnson Health and Wellness Solutions. Before joining Johnson & Johnson, she was an M&A associate at Skadden, Arps where she worked represented clients such as Citibank, Deutsch Bank, Shionogi & Co. and Valeant Pharmaceuticals in a variety of transactions.

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Kristi Gedid

Sr. Director, Global Legal Operations

Kristi Anne Gedid earned both her undergraduate and graduate degrees from Duquesne University. In addition, Ms. Gedid attended the Duquesne University Paralegal Institute and The Wecht Institute of Forensic Science and Law before entering graduate school.

Ms. Gedid has extensive experience in the areas of complex commercial litigation, mergers and acquisitions, private equity and transactional law. Prior to joining a global generic and specialties pharmaceutical company, where she manages the legal contract management team, Ms. Gedid worked for two Am Law 100 firms as well as a large Pittsburgh-based bank. Ms. Gedid has a particular appreciation for understanding the complexities of the intersection of business and law and enjoys using both her legal and business education and experience on a daily basis.

Ms. Gedid encourages collaborative learning to give students a greater accountability and ownership over their educations and careers.

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Heidi Stenberg

Principal & Americas Legal Function Consulting Leader
Ernst & Young

Heidi Stenberg is a principal and Americas Legal Function Consulting Leader in EY’s Law practice. She has more than 20 years of experience in the field of legal services supporting corporate legal departments and law firms with the deployment of legal technology solutions response to investigations, litigations, and regulatory inquires.

Heidi regularly assists corporate legal departments and law firms with the enablement of legal service delivery and transforming the business of practicing law. She counsels clients to develop and implement strategies that align legal staffing operating models, business processes. and digital technologies. Heidi’s areas of focus include the following: legal operations, information governance, legal hold management, data preservation, e-discovery, technology-assisted review, legal spend analytics, and the design and implementation of operating models.

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