Compare and Contract: What Contract Metrics Can Reveal About Your Business

Level: Advanced
Runtime: 61 minutes
Recorded Date: February 04, 2021
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  • Introduction
  • Why contract metrics matter?
  • What average cycle time scan tell you?
  • Why having capacity for contract volume growth is essential?
  • How the approval process can make or break a contract?
  • The tangible ways you can benefit from modern contract management
Runtime: 1 hour
Recorded: February 4, 2021


Contracts can tell a lot about your organization, but do you know how to cut through the noise to really understand what they’re saying? In this panel discussion, we talk with contract experts about which KPIs you should be tracking, how metrics such as cycle times and legal involvement in approvals have a direct impact on your business, and how your targeted KPIs are achievable.

This program was recorded as part of ALM's Legalweek 2021 Virtual Conference on February 4th, 2021.

Provided By



Ronak Ray

General Counsel & Corporate Secretary
Pantheon Systems

Ronak is responsible for all legal matters at Pantheon, the leading WebOps platform for digital marketing teams. His humble beginnings are of a failed programmer who realized his true passion is problem solving. This led him to Accenture in a number of roles across finance, risk management and legal with many Fortune 100 brands. A decade later, he left the structure of a public company for a feisty pseudo-start-up making waves in digital CMS at Sitecore. Following a blockbuster exit at €1 billion, he was tapped by TaskUs, a digital-first outsourcing company, to build a legal function from scratch. He supported TaskUs’s board as corporate secretary and 18,000 people globally while managing to close a $500 million transaction with Blackstone before joining Pantheon.

Rebecca Holloway

Vice President, Marketing

Becky Holloway is the head of Marketing and the creative voice behind Malbek, the next-generation, cloud-based contract management solution. Malbek empowers business user to take control of their contracts through self-service configurability, offering the same consumer-style experience they enjoy on their personal devices. Becky has spent her career working with tech start-ups, helping to develop them into robust, demand-generating machines that drive revenue growth.

Ewa Hugh

Head of Legal Operations

Ewa Hugh is an experienced Legal Operations professional with a proven history of improving processes via contract management implementation and workflows for in-house counsel teams, empowering them to be a force multiplier. She has held Contract Management positions to streamline legal operations processes at Extreme Networks, Adobe Systems, Palo Alto Networks, and Business Wire, a Berkshire Hathaway company. She currently works at SurveyMonkey where she started their Legal Operations team in 2017.

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