Client Portals: Why (Some) Attorneys are Flocking to Them

Level: Advanced
Runtime: 58 minutes
Recorded Date: April 12, 2017
Click here to share this program
Download PDF


  • Why communicating confidential client information using ordinary email is no longer appropriate
  • What are client portals and why adopt these tools? Ethical and practical considerations
  • What to consider in selecting a portal solution
  • Tips to make a client portal solution more useful in everyday legal practice
Runtime: 1 hour
Recorded: April 12, 2017


This program will focus on topics regarding how to leverage the full power of online document storage and portal solutions. Clients love the enhanced services available through client portals and lawyers appreciate that they have a secure way to share confidential client information electronically. Continuous access to their bills, court documents, and attorney-client correspondence are big draws which help both clients and their attorneys.

Learn the reasons attorneys should consider using a client portal to communicate confidential information and documents to clients. The presenters will briefly describe what survey information has indicated regarding adoption of client portals and how portals have improved the provision of services to clients. Faculty will also discuss some of the options for development and use of client portals, and conclude with tips on overcoming some of the resistance to the use of these tools in everyday legal practice.

The truth is, once clients have used a client portal, both they and their lawyers will find them an indispensable part of how today's law firms provide client services.

This program was recorded on April 12th, 2017.

Provided By

American Bar Association


Darla jackson

Director of Law Library & Senior Instructor
University of South Dakota

Darla Jackson is the Director of the University of South Dakota McKusick Law Library.

Prior to joining USD, she served as the Associate Director of the Oklahoma City University Law Library and Director, Certificate in American Law Program. Before beginning her career in legal education, she served as a Judge Advocate in the United States Air Force. During her service in the Air Force, she was stationed at numerous bases and performed a variety of military justice, international operations, and civil law (government procurement) functions. Additionally, she taught at the U.S. Air Force Academy Department of Law.

Similar Courses

Card image cap
65 minutes
#MeToo - Media Frenzy, New Era in Sexual Harassment, or Both?
Sexual harassment claims against celebrities and high-profile men continue to dominate media coverage in 2018. There is no question that employers are legally required to investigate complaints of harassment in the workplace and take action to punish employees who commit acts of harassment.

American Bar Association


Add to Cart
Card image cap
92 minutes
#MeToo: Empowering Employees and Employers to Address Workplace Sexual Harassment & Violence
Join our expert attorneys as they discuss how employers can work to prevent and eliminate sexual harassment and violence in their workplace, and create an environment in which employees are able to respond to and report incidents without fear of retaliation. Not only is there a deep moral imperative to rectify sexual harassment in the workplace and promote an equitable work environment, but also there is significant monetary liability as a potential consequence for employers who fail to address harassment in the workplace.

American Bar Association


Add to Cart
Card image cap
77 minutes
§ 363 Sale Issues
Dive into Section 363 sales issues, including whether there are limits to “free and clear”; the GM conflict between Sections 365(h) and 363(f) (“lease-stripping”); sales free and clear of leasehold interests, restrictive covenants and override royalties; being free and clear of successorships in CBAs; selling free and clear of environmental liabilities (La Paloma, Exide); and loan-to-own strategies.

American Bankruptcy Institute


Add to Cart
Card image cap
63 minutes
2018 CA Consumer Privacy Act: The Big Tail Wagging the U.S.
In this session, two leading information governance attorneys will share why you need to and how you can be ready.



Add to Cart
Previous Next