Leveraging Technology to Attract, Delight, and Retain Clients

Besides becoming a pop-culture catchphrase, how has the shift to a virtual environment impacted proceedings over the last year, and what changes do you believe are here to stay? Our panel of experts will examine some of the greatest challenges, faux pas, and successes in virtual proceedings over the course of this transformative time.

Panelists will clarify what constitutes an ELM platform, examine its unique and compelling capabilities, and discuss its strategic and tactical advantages, particularly those stemming from data-driven insights and machine-driven decision making. Attendees will gain a clear understanding of the significance of the emergence of ELM solutions, what firms and law departments can achieve with ELM platform, and practical and ethical considerations related to adopting an ELM solution.

For 40 years, The American Lawyer, its affiliate publications and ALM Intelligence’s Legal Compass have been collecting data on law firms, clients and providers. What does the data tell us about where the industry is headed? We will take a deep dive into our data and others’ to assess the state of the industry and its future.

In high growth companies, contracting pain points can make your organization less competitive. Fortunately, your legal team has access to world-class, robust AI solutions that can help enhance performance of the legal team and avoid common business pitfalls. If deployed correctly, contract AI can be a legal team’s best friend - shrinking the knowledge gap across years and silos, acting as a digital assistant to automate repetitive tasks, and arming lawyers with tools that help them be proactive rather than responsive.